What is your mission as a Senior Distribution Planning Manager?

My mission, along with my team, is to ensure the right stock levels throughout our distribution chain, deploying our pieces from our central warehouse to the boutiques, in order to optimize the availability of our products in our markets. Client service is also at the heart of our concerns, as we respond to all requests from markets whose clients are looking for creations that may not be available locally, but which they would like to acquire. Finally, I’m in charge, with my peers, of steering the reinvention of our distribution activities, through our ambitious transformation program which concerns all our product lines.

Can you describe a typical day in your role?

Even though each day is different there are usually follow-up meetings with my team to discuss the progress of our projects and validate the direction of the solutions we are developing. I regularly interact with the Supply Chain teams in our various markets to exchange information on their updates, challenges, and issues, and to respond to them in the best possible way.

We are also responsible for defining the destination of each creation we have in stock, but it is our colleagues in the logistics teams who physically distribute them. It is therefore important to maintain a close relationship with them to ensure the best distribution of our products to our customers.

What are some of the challenges and opportunities you face in your role, and how do you approach them?

My role is to distribute our stock to our markets to meet customer demand. Sometimes we are unable to satisfy everyone immediately. In these situations, proactive communication and providing context are key to managing expectations or offering alternatives to our customers. I often tell my team that providing qualitative information is sometimes as good as providing stock!

What is it like working in the mountains of Switzerland, and what makes Cartier a special place to work?

After starting my professional life at Cartier in Paris (and loving it!), I now find it very refreshing to be surrounded by lakes, mountains, and forests.

The teams here are so dynamic, constantly seeking new solutions and continuously improving our processes and tools, that it makes for an extremely stimulating work environment where everyone inspires and lifts each other up. For someone who loves nature, it's the perfect place to work in an inspiring environment with all the outdoor activities imaginable at your fingertips.